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​Terms & Conditions

These Terms & Conditions outline the agreement between Styled Assembly (“the Company”) and the Client.

Quotes & Bookings

  • Quotes are valid for 7 days. After this period, they may be withdrawn or updated.

  • A 50% deposit is required to secure your booking and reserve stock and services.

  • Stock is not held until a deposit is received.

Payments

  • Full payment is due 4 weeks prior to your event date.

  • Please include your invoice number in the payment reference.

  • Late payments incur a 10% fee, applied on the due date and every 14 days thereafter until payment is received.

Cancellation Policy

  • Once a deposit is paid, a 10% cancellation fee applies, plus any out‑of‑pocket expenses.

  • Cancellations within 4 weeks of the event incur a 30% fee.

  • Cancellations within 1 week of the event incur a 100% fee.

  • No additional fees apply if your event is postponed due to COVID.

  • If a contract is cancelled after signing, the Company reserves the right to invoice for work already completed (planning meetings, research, development, coordination).

Damage Waiver

  • All invoices include an 8% non‑refundable damage waiver.

  • The damage waiver does not cover:

    • Overloading, misuse, or improper use of equipment

    • Disappearance or loss of equipment

    • Damage or loss from unknown causes

  • If any of the above occur, the Client is responsible for repair or replacement costs.

Design Briefs & Changes

  • Design briefs are valid for 30 days and may be reviewed outside this timeframe.

  • Any changes to specifications may require re‑quoting.

  • Please review all design briefs, layouts, maps, and graphics carefully and notify the Company of any discrepancies prior to the event.

Custom Items

  • If an item is custom‑made and the Client cancels after fabrication, sourcing, or purchasing has commenced, the Client is liable for all associated costs.

Consultations & Meetings

  • The initial consultation is complimentary.

  • Additional meetings or site visits may incur a fee unless requested by the Company.

  • One complimentary mock‑up is provided once a deposit is paid; further mock‑ups may incur additional fees.

Event Logistics

  • Changes to bump‑in/bump‑out times, locations, or access may incur additional fees.

  • Rush orders or last‑minute bookings may attract surcharges to cover staff overtime.

  • Delivery, setup, and pack‑down fees apply based on items hired, setup requirements, equipment needed, timing, and venue access.

Hire Period & Returns

  • Equipment delivered or installed will be collected on the agreed final hire date.

  • If access is not available or items are not returned on time, the Client must notify the Company immediately. Additional fees may apply.

  • Additional hire or changes requested after the hire period begins will incur extra fees.

  • If items are not returned on time, standard weekly hire rates apply until the equipment is returned.

  • No refunds are issued for early returns.

  • Extensions or terminations of hire must be requested in writing.

Equipment Responsibility

  • All hired equipment remains the property of Styled Assembly.

  • The Client is responsible for equipment until it is returned and assessed as being in good condition (reasonable wear and tear accepted).

  • The Client is responsible for determining suitability of equipment for their event.

  • The Company is not responsible for loss or damage to Client‑supplied items.

  • The Company does not accept cancellations due to late delivery and is not liable for consequential damages arising from late or non‑delivery.

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